GENERAL TERMS & CONDITIONS
1. General terms and conditions
The service of temporary rental for holiday purposes is offered by the company Lake Como Sleeps di Ziche K. e C. S.A.S." registered in Pognana Lario (CO), via Imbarcadero, P. Iva and C.F. 00000000 ("Lake Como Sleeps" or the "Landlord"), through the structures "Daisy at The Big House", located in Pognana Lario (CO), Via Imbarcadero n. 4, e-mail [email protected].
We recommend that you read and respect these terms and conditions carefully, since, in case of non-compliance with them, you may lose your right to stay at the property without being released from the payment of the agreed price, without prejudice to Lake Como Sleeps’s right to claim any additional damages that it may have suffered as a result of and in relation to the non-compliant conduct of the client.
The client is responsible for the observance of these terms and conditions also by the other guests for whom he/she has booked a stay at “Daisy at The Big House”.
Any agreement between the client and Lake Como Sleeps that amend or cancel these terms and conditions must be made in writing, in order to be valid. Any amendment that is not agreed in such form between Lake Como Sleeps and the client, whether partial or total, will be considered as never having taken place.
2. Check-in
The accommodation will be available, on the day of the beginning of the stay, from 16.00 onwards ("Check-in").
Acceptance of the keys of the property by the client will be considered as a tacit acceptance of the property, which shall then be considered to be in full compliance with the offer and therefore delivered in perfect condition.
No subsequent objection shall be deemed valid or effective. Any hidden defects of the property not detected at the Check-in must be reported by the client within 24 hours of arrival, or in any case immediately upon discovery. Failure to do so may result, also considering the nature of the defect or damage, as a liability of the client.
3. Check-out
The property must be returned before 11.00 of the departure day ("Check-out"). The return of the amount paid as Security Deposit (as defined below) will not preclude Lake Como Sleeps from requesting compensation for any damages caused by the client and not ascertained when returning the Security Deposit because hidden, not immediately visible, or for any other reason.
4. Number of Guests
The number of guests staying shall not exceed the number indicated at the time of booking or otherwise agreed with Lake Como Sleeps. Any substitution of persons during the stay is forbidden without the prior consent of Lake Como Sleeps. Should the predetermined maximum number of guests be exceeded, the Lake Como Sleeps